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Privacy

How we look after your details

The short version: we only keep what we need to help you, we don't share it, and you can ask us to delete it at any time.

Who we are

This website is run by the Natural Gardeners Club (The London Garden), a volunteer community group in Waltham Forest, London. You can contact us at or on 07951 794181.

Digital support registrations

When you register for digital support we keep: your name, phone number, area, which place suits you, when you're free, what you'd like help with, whether you're a Clarion or Priory Court resident, how you'd like to be contacted, and your email address if you give it.

We use these details only to arrange and run your sessions, and to count how many people we've helped (in numbers only) when we report to the people who fund the sessions. We'll contact you the way you choose. We might phone you if you've told us WhatsApp is hard for you.

Only the volunteers who arrange the sessions can see your details. They're kept on a secure online service with a private link. We never sell them or share them with anyone else, and we don't use them for marketing.

We delete registrations 12 months after your last session, or sooner if you ask.

Sewing sign-ups

When you register interest in sewing we keep: your name, phone number, who is coming, which days suit you, how you'd like to be contacted, and your area and question if you give them. We use them only to arrange sewing sessions and to answer your question, and we delete them 12 months after your last session, or sooner if you ask.

Other forms on this website

We sometimes add other forms, for example to sign up for an event or a group, to register interest, or to give feedback. Each form says what it's for, and keeps only the answers you give on it.

We use those answers only for what the form is for, and to get in touch with you about it. Only the people who run the club can see them. They're kept on the same secure online service, and we never sell them or share them with anyone else.

We delete them when they're no longer needed: at the latest 12 months after the event, group or activity ends, or sooner if you ask.

Your rights

You can ask to see, correct or delete the details we hold about you at any time. Just email or message us. If you're unhappy with how we've handled your details, you can complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website doesn't use advertising or tracking cookies, and we don't run analytics on you. Our fonts are stored on our own site, so loading a page doesn't send your details to anyone else.

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